Our Team
Meet the Action Properties Management Team
Behind every well-managed property is a dedicated team of professionals who genuinely care. Our experienced, all in-house staff brings deep expertise across every aspect of property management — from leasing and maintenance to accounting and HOA services. When you work with Action Properties Management, you get the whole team working for you.
Jennifer Caldwell
President & Designated Broker
Licensed since 2001 with an MBA in Finance, Jennifer founded Action Properties Management after 10 years in Phoenix real estate. She oversees all operations and holds a CAAM certification.
Marcus Rivera
Director of Property Management
With 15 years managing single-family and multi-unit portfolios across the Valley, Marcus leads the day-to-day management team and ensures every property meets our performance standards.
Stephanie Nguyen
Director of Leasing & Marketing
Stephanie manages all property marketing across MLS, paid channels, and listing platforms. Her data-driven approach keeps our average days-on-market well below the Valley average.
David Chen
Accounting & Finance Liaison
David oversees all owner financial reporting, trust account management, and tax documentation. His team collects over 99% of rent due each month with a delinquency rate under 1%.
Amber Torres
HOA Services Coordinator
Amber specializes in homeowner association management, serving as the primary liaison between boards, homeowners, and vendors to ensure communities run smoothly and in compliance.
Robert Vasquez
Lead Maintenance Technician
Robert leads our in-house maintenance crew, coordinating 24/7 repair requests and routine inspections across the portfolio. With 12 years of field experience, no issue is too big or too small.
Nicole Patterson
Senior Leasing Agent
Nicole manages property showings, tenant applications, and lease execution for the entire portfolio. She holds a CRPM certification and is known for her responsiveness and attention to detail.
Brian Hoffmann
Office Manager & Client Services
Brian keeps daily operations running seamlessly, handling owner and tenant communications, onboarding new clients, and ensuring every call is answered by a live team member every time.
